Investing in a
Workhuman helps companies big and small improve their employee retention, engagement, and overall performance.
A better workplace
Before we took on this project, there were only a few people at Workhuman who understood how to calculate the true cost of poor employee retention and high turnover rates. These calculations, which are important for driving sales conversions, were previously performed via spreadsheet. Adapt created a calculator for the Workhuman sales team to quickly and easily demonstrate the cost savings of improving employee retention.
Automating the process made retention calculations significantly more user-friendly, and this process is now being used across the company to drive conversions. Data from the calculator can be generated into a shareable, easily scanned PDF for clients and is stored on the backend to be revisited
We created a calculator for Workhuman which shows the true cost in dollars and lost productivity that companies bear, and what a difference Workhuman can make in reducing those costs and improving the health and happiness of their workforce. Put simply, the calculator helps a business understand the cost savings of improving employee retention.
The most important piece to this calculator is that it automates the process so that it is more user-friendly and can be used across the company. It also allows for the information to be made into a PDF that is easy to share.
Tech stack & development
In order to build a fast-loading frontend with immediate feedback from potential sales prospects while on sales calls, the calculator tool was built with React and Typescript. This allows all of the sales staff’s internal calculations to be at their fingertips in real time as they discuss a prospect’s needs.
The sales staff also needed to be able to follow up with prospects, building off of their previous conversation. A backend built with Drupal and Drupal’s JSON API provides the storage and interface for Workhuman to revisit its leads. We leveraged Drupal to allow for faster prototyping and iteration in the early stages of the project. We also took advantage of the user account and session management capabilities to help Workhuman scale up the application for use by the whole sales team.
So, to sum
The results of our work:
- Increased sales conversions
- Modular-based sales tool using best-of-breed, decoupled architecture
- User-experience improvements, making training for onboarding faster and improving overall ease of use